Frequently Asked Questions
What are the delivery charges?
We offer Free Shipping on every order!
How long will delivery take?
Depending on your address, you will see a selection of options – overnight, express, standard, economy, no rush, and flat rate as in the example below.
How long does printing take?
We custom print your product in 2-7 days, then ship it directly to you via the method you have selected.
Which payment methods do you accept?
- All Major credit cards: Visa, MasterCard, American Express, JCB, Discover, Diners Club
- Amazon Pay
- Apple Pay
- Google Pay
What Shipping Carrier do you use?
Depending on the product and where you are located (we ship our products to customers worldwide) we use:
- Royal Mail
How secure is your website? Is my data protected?
Your information is safe with us. We use SSL to encrypt all data on the website and use a tokenized processing system from Stripe. Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Trusted 3rd party vendors also conduct our additional payment methods Amazon Pay, Apple Pay, Bitcoin, Google Pay and PayPal. In addition:
- We use 256-bit SSL encryption to transmit your data securely
- We respect your privacy and do not share your information
- Our servers are monitored 24/7 for security and uptime
What exactly happens after ordering?
Your order is checked for accuracy, then sent to production. Most items have a turnaround time of three (3) business days. Once production and quality assurance is complete, your order will be shipped and you will receive a tracking number.
Do I receive a receipt for my order?
Yes, once your payment has processed, you will receive an order receipt from us.